Imagine Housing Resident Resources Page

We are here to help!

Imagine Housing staff are here to help you with questions about your apartment, rent, accessing resource referrals, and more (see a complete list below). Imagine Housing provides resources for residents seeking help – reach out to your Imagine Housing Case Manager. Please note, we do not provide rental assistance or other resources to the general public. We are only able to provide resources to Imagine Housing residents. Not sure how to contact your Case Manager? Click on your community below.

What We Do

Which community do you live in?


What We Do

Our Case Managers offer on-site, individualized services to help residents take the next step in transforming their lives.

What We Can Do

  • Welcome new residents
  • Connect residents to community health and social services
  • Provide information about and referrals for community resources
  • Assist with the completion of Imagine Housing and non-Imagine Housing paperwork
  • Advocate for permanent, affordable, sustainable housing
  • Foster sustainable housing by ensuring safe and stable home environments
  • Facilitate questions and support regarding lease agreements

You can find contact information for your case manager by scrolling up and clicking on your community above.

Case Managers are not able to provide personal care services, run errands, transport residents in their own vehicles, or handle residents’ finances. Case Managers are not first responders. In an emergency, please call 911.

With rent, lease, recertification, maintenance, or other property management issues:

  • First, reach out to your Community Manager (Allied Residential) by phone or email.
  • You can also reach out to the Portfolio Manager by phone or email.
  • You can use APTEXX to submit a work order. Contact your Community Manager if you have any trouble accessing APTEXX.

You can find contact information for your case manager by scrolling up and clicking on your community above.


Imagine Housing remains committed to responding to concerns from residents living at our communities across East King County. We honor resident voice and take resident concerns seriously. We will continue to acknowledge and address future resident concerns.

If your issue is unresolved by Allied Residential Property Management, you can open a grievance: