Start a Career with Imagine Housing
Imagine Housing, a 501(c)(3) Washington non-profit corporation incorporated in 1989, is the primary developer of permanent affordable rental housing in East King County. We are a leader in designing and providing client-centered, strengths-based supportive services ranging from after-school programs for kids to case management and trainings for adults at our properties, supporting residents’ efforts to develop greater choice and independence. By developing permanent affordable rental housing and providing supportive services, Imagine Housing empowers individuals and families, supports diversity and strengthens communities on the Eastside. We make it possible for veterans, seniors, survivors of domestic violence, young adults aging out of foster care, and low-income working families to live in and thrive on the Eastside.
Imagine Housing has an excellent reputation on the Eastside and in the Puget Sound region for our commitment to increasing the availability of affordable housing and for our leadership in affordable housing advocacy and in shaping public policy. Over 25 years in the community, we have built or acquired 12 properties in five Eastside cities, serving more than 1,050 low-income individuals with 427 affordable apartments. Imagine Housing and its affiliate, Red Vines 1, have a budget of over $3.7 million and $75 million in assets. Our revenue comes from a healthy blend of rent, developer fees and philanthropic contributions from individuals, corporations and foundations.
We are currently hiring for the following jobs. Please see job descriptions below.
- Resident Support Specialist at Rose Crest, Johnson Hill and Chalet
- Resident Support Specialist at Rose Crest
Imagine Housing is committed to a policy of equal opportunity for all applicants and employees regardless of race, religion, national origin, gender, marital status, age, the presence of a disability, or any other basis protected by applicable federal, state or local laws. Our equal opportunity policy applies to all phases of employment, including recruiting, hiring, job assignment, supervision, training, upgrading, transfer, compensation, benefits, promotion, education and recreation, layoff and termination.
Resident Support Specialist at Rose Crest, Johnson Hill, and Chalet
Imagine Housing is hiring a full-time Resident Support Specialist. This position will be responsible for providing case management to families that have transitioned from homelessness. All of these families have rental subsidies and reside at Imagine Housing apartment communities. The Resident Support Specialist will travel between three housing sites, Rose Crest Apartments (Issaquah), Johnson Hill Apartments (Issaquah) and Chalet Apartments (Bellevue), to meet with families. This comprehensive case management with families can consist of assisting residents to set and achieve their desired goals, coordinating residents’ care with other service providers, referring residents to other resources in the community as appropriate, measuring residents’ outcomes and providing other kinds of supports as requested by residents. All of our case management services are optional; residents do not have lease stipulations that require them to access case management.
This position will be under the supervision of the Resident Support Supervisor.
- Build rapport with residents in the homeless set-aside units and Rose Crest, Johnson Hill and Chalet Apartments and make sure they are aware of all service opportunities available;
- Complete resident demographic and family assessment when families first enter program;
- Support residents in setting and achieving goals, link residents to appropriate community resources and follow up with families regularly
- Keep accurate and timely records of all residents’ participation in services;
- Establish and maintain collaborative working relationships with partnering service providers;
- Provide supportive case management crisis management;
- Facilitate and coordinate supportive activities for residents with other program staff and partnering service providers including: employment assistance activities, such as job readiness training, resume preparation, interview practice, attending job fairs and networking with perspective employers; budgeting and money management training; health and wellness education, etc.;
- Assist residents in applying for public benefits, as appropriate.
- Track and record data on residents’ participation in supportive services, progress on their goals and impact of supportive services on residents;
- Participate in annual evaluation of the supportive services program at Rose Crest, Johnson Hill and Chalet Apartments and implement needed improvements;
- Complete quarterly funding reporting for King County Housing Authority;
- Complete HMIS quarterly reports.
- Attend bi-weekly team meetings around working with adults at our properties;
- Participate in bi-weekly one-on-one check-ins with Resident Support Supervisor;
- Attend monthly Supportive Services Department meetings;
- Attend monthly Imagine Housing all-staff meetings;
- Attend meetings with property management staff at Rose Crest, Johnson Hill and Chalet Apartments as needed;
- Assist in identifying trainings needed to be more effective as Resident Support Specialist;
- Work a flexible schedule based on availability of residents;
- Perform other assigned duties in a timely and efficient manner.
Knowledge, Skills and Abilities Required
- Minimum conversational Spanish preferred, but not necessary
- Ability to communicate with and meet the needs of families from many different backgrounds;
- Knowledge of Motivational Interviewing techniques;
- Knowledge of community resources in East King County for youth, adults and families who have experienced homelessness;
- Strong time-management and organizational skills;
- Ability to travel between sites
- Ability to make sound decisions without daily onsite supervision;
- Set and maintain professional boundaries with residents;
- Ability to work effectively in a cross-cultural setting;
- Competence in use of personal computer, especially in word processing and excel;
- Ability to work collaboratively with residents and colleagues;
- Ability to perform daily duties to achieve expected outcomes and performance measures with minimal supervision;
- Knowledge of the root causes of poverty and homelessness;
- Ability to work a flexible schedule that meets the needs of residents.
- A minimum of 2 years case management or similar experience in a human services setting;
- Experience working with people experiencing mental health and chemical dependency issues;
- Experience providing supportive services to individuals who have experienced trauma.
The Resident Support Specialist position is a full-time hourly nonexempt position. Work days are Monday through Friday and general hours will take place between 9:00am and 6:00pm.
Pay and Benefits
The salary range for this position is $37,000-$42,000 per year. Salary will be based on experience. This is a full-time (40 hours per week) position and benefits will be provided. Benefits include paid holidays, paid sick and vacation leave, company-paid medical, dental and life insurance and 401(k) matching contribution. Opportunities for additional training will be provided.
Send your resume and cover letter to Sarah Larson, Resident Support Supervisor at email@example.com. Please include in your cover letter how you learned of this job opening. Only applications that have both a resume and a cover letter will be considered. This position will remain open until filled.
Resident Support Specialist at Rose Crest
The Resident Support Specialist is a full-time (40 hours per week) position. This position will develop and implement programs that serve youth, adults and families at Rose Crest at Talus, an Imagine Housing property in Issaquah. This position will also provide early childhood programming at two other Imagine Housing properties in Issaquah. The main types of programming and services that this position will provide are as follows:
1) Youth Programming: The Resident Support Specialist will plan and implement afterschool Homework Club and enrichment activities for school-aged youth three times per week at Rose Crest. Homework Club offers youth the opportunity to have one-on-one assistance with homework assignments, reading and learning activities to address their particular areas of need. Enrichment activities are provided as a time to engage youth in art, games and other activities that are of interest and benefit to them. The Resident Support Specialist will also provide a variety of enrichment activities during the summer. We focus on creating a safe, welcoming space, where youth have the opportunity to grow socially and emotionally.
2) Early Childhood Programming: The Resident Support Specilalist will provide programming for children age 0-5 and their parents/caregivers once a week at three Issaquah properties. The purpose of this program is to support the development of children’s school readiness skills and to provide education and support for parents and caregivers in a play group-style atmosphere.
3) Community Events: Coordinate and facilitate monthly community events at Rose Crest. These activities can range from a community meal and bingo night to themed parties and festivals. They can also include trainings on resources or information beneficial to the residents of Rose Crest. These events are a great place for residents to get together and share resources and help to create a sense of community at the property.
- Plan and facilitate afterschool homework club and activities three times per week at Rose Crest
- Recruit, train, and support volunteers to assist with youth programming
- Complete outcome tracking observation tool for participating youth in programming
- Provide enrichment summer activities to youth at Rose Crest
- Meet with parents/caregivers of youth participating in activities once quarterly to check in about youths’ progress in school and otherwise
- Attend occasional trainings on working with youth
Early Childhood Programming:
- Facilitate an early childhood program once per week at three properties in Issaquah
- Survey parents/caregivers participating in programming once per year to track program’s effectiveness
- Research and stay up to date on resources that benefit early childhood and school readiness
- Attend occasional trainings on working with youth age 0-5
- Plan and facilitate community events at Rose Crest based on resident feedback
- Find resources, trainers and/or activities that will engage the residents of Rose Crest
- Promote resident leadership by encouraging residents to assist with planning and implementing these programs
- Reach out to individuals and families to make them aware of what services are available
- Be available to residents for resource referrals during regularly scheduled office hours
- Establish and maintain collaborative working relationships with service providers in the community to which residents can be referred
- Help residents complete applications for public benefits, as appropriate
- Maintain thorough and complete records of residents’ participation in supportive services and progress
- Attend weekly team meetings with other Resident Support Specialists and supervisor
- Attend bi-weekly (or more frequent if needed) one-on-one meetings with supervisor
- Attend monthly Supportive Services Department Meetings and monthly Imagine Housing all-staff meetings
- Assist in identifying trainings needed to be effective as a Resident Support Specialist;
- Must be able to work a flexible schedule
- Perform other duties as assigned in a timely and efficient matter
- AA or BA degree in social work, human services or related field
- Minimum 2 years experience in a human services or case management setting
- Experience working in afterschool programming
- Experience working with children age 0-5
- Experience facilitating programming
- Experience working with people experiencing mental health issues, chemical health issues and homelessness
- Understanding of strengths-based and trauma-informed care
- Ability and willingness to work a flexible schedule
- Ability to work effectively with children, individuals, and families of diverse backgrounds and abilities including physical, mental, substance abuse, and HIV/AIDS
- Outstanding organizational, verbal and written communication skills
- Ability to perform daily duties to achieve desired outcomes and performance measures with minimal supervision
- Knowledge of family and child resources and services in King County for low-income families
- Ability to set and maintain boundaries with residents in a professional manner
- Ability to communicate and work effectively with staff and residents from a variety of economic, cultural and ethnic backgrounds, with varying physical and mental abilities, and with diverse sexual orientations and gender identities
- Ability to work independently and as part of a team
- Ability to make good decisions in crisis situations
- Strong time management and organizational skills and competency in use of personal computer, especially for word processing and generation of statistical information
- Ability to travel between housing sites and meetings multiple times during the week
- Pass a criminal background check
This is a full-time hourly (non-exempt) position. The work day will be between the hours of 9:30am and 6pm plus two evenings until 8pm each week, with start times adjusted accordingly.
SALARY AND BENEFITS
The hourly range for this position is from $16.35 to $20.43, depending on experience. This position will be fulltime with benefits including paid holidays, sick and vacation leave, company paid medical, dental and life insurance and 401(k) matching contribution.
EQUAL EMPLOYMENT OPPORTUNITY
Imagine Housing is committed to a policy of equal opportunity for all applicants and employees regardless of race, religion, national origin, gender, sexual orientation, gender identity, marital status, age, the presence of a disability, or any other basis protected by applicable federal, state or local laws. Our equal opportunity policy applies to all phases of employment, including recruiting, hiring, job assignment, supervision, training, upgrading, transfer, compensation, benefits, promotion, education and recreation, layoff and termination.
Please email a resume and cover letter with your compensation history, salary requirements, and a description of specifically why you are an ideal candidate. Include in your cover letter or email how you learned of this position. Send your resume and cover letter to firstname.lastname@example.org.
For more information on Imagine Housing, go to www.imaginehousing.org.