Resiliency in the workplace

When we think of resilience, we often think about bouncing back and returning to a previous state after undergoing stress. In a fascinating training I attended by Lou Bergholz, I learned about resiliency and how we can foster it in the workplace and in our lives.

The definition Bergholz uses for resilience is “successful adaptation to adversity that equips you to be more skillful at handling future challenges.” I like to think of it as not only how do we survive the change or stress, but how do we emerge stronger and better for having gone through it?

It turns out that the most important factor in our resilience is having strong relationships and interconnectedness with each other. In an organization, resilience is built by working on a team. When teams spend time together, they learn to solve problems by listening to the diverse voices and perspectives represented on the team and having to rely on each other.

Teams provide a reality check for each other, help make sense of priorities, as well as validation of ideas. Individuals can ask for help from their team and receive help when offered. There is strength in group decisions.

Teams need time together to develop true interconnectedness for maximum resiliency. Keep teams together and provide training for managers since they set the tone and culture. Individuals, practice being there for each other. Organizations, create conditions that promote a caring culture.

Change and stress are not just part of life, but necessary for growth. Connect with and care about the people around you and you will be best equipped to handle the challenge.

~Hester Winn, Office Manager and Human Resources

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